SUMMARY:
Respond to customer needs, demonstrate products, provide a complete shopping experience, and secure product sales to increase company profitability.

JOB DUTIES AND RESPONSIBILITIES:
Primary job duties and responsibilities include, but are not limited to, the following:

• Respond to customer inquiries regarding product selection, order placements, quote requests, delivery and installation schedules, customer follow-ups, and complaints.
• Answer and direct telephone calls.
• Coordinate purchase and delivery of special products by obtaining pricing specifications, uses, and availability.
• Code and input customer orders, pricing information, and other data into the computer system.
• Create accurate and complete invoices, work orders, and sales tickets.
• Research credits, returns, and late payments as needed.
• Operate and balance cash register daily.
• Maintain stock levels on the sales floor and stockroom.
• Maintain a clean store environment.
• Attend and participate in Bloedorn-sponsored training, when required.
• Perform other assigned duties, responsibilities, or tasks.

QUALIFICATIONS:
A Sales Associate must:

• Complete and pass a pre-employment drug, alcohol, and background screen.
• Speak, write, and communicate effectively in the English language.
• Possess interpersonal and customer-relation skills.
• Work a flexible schedule, including weekends.
• Interpret written, oral, diagrams, and schedule-form instructions.
• Operate a computer, calculator, and cash register.
• Utilize Microsoft Office products (i.e. Word, Outlook, Excel, PowerPoint, etc.).

WORK ENVIRONMENT / PHYSICAL DEMANDS:
Sales Associates will:

• Work in both an indoor and outdoor setting.
• Occasionally lift/move objects up to 100 pounds, stand, and walk.
• Regularly sit, use hands, reach with arms and hands, talk, and hear.